How To Fix BOS01099 - Data record &1 in checkbox struct.: SERV_TYPE,EDITION,SSC_ITEM different

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 099

• Message text: Data record &1 in checkbox struct.: SERV_TYPE,EDITION,SSC_ITEM different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01099 - Data record &1 in checkbox struct.: SERV_TYPE,EDITION,SSC_ITEM different ?

  The SAP error message BOS01099 indicates that there is a discrepancy in the data record for a checkbox structure, specifically related to the fields SERV_TYPE, EDITION, and SSC_ITEM. This error typically arises during the processing of service-related data, such as when creating or updating service contracts, service orders, or similar transactions.
  Cause:
  The error occurs when the values in the specified fields (SERV_TYPE, EDITION, SSC_ITEM) do not match or are inconsistent with each other. This inconsistency can arise from:
  
  Data Entry Errors: Incorrect or mismatched entries in the fields during data input.
  Configuration Issues: Misconfiguration in the service-related settings in SAP, leading to incompatible values.
  Master Data Issues: Problems with the master data associated with the service items, editions, or service types.
  Business Logic Violations: The business rules defined in the system may require certain combinations of these fields to be valid, and the current combination does not meet those rules.
  
  Solution:
  To resolve the BOS01099 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Review the values in the fields SERV_TYPE, EDITION, and SSC_ITEM for the specific data record mentioned in the error message.
  Ensure that the values are consistent and valid according to the business rules and configurations.
  
  
  
  Validate Master Data:
  
  Check the master data for the service types, editions, and service items to ensure they are correctly defined and linked.
  Make sure that the combinations of these fields are valid and allowed in the system.
  
  
  
  Review Configuration:
  
  If applicable, review the configuration settings in the SAP system related to service management to ensure that they are set up correctly.
  Look for any dependencies or rules that might affect the relationship between these fields.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on the expected values and relationships between SERV_TYPE, EDITION, and SSC_ITEM.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the program execution to identify where the inconsistency arises.
  
  
  
  Contact Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access the relevant data or configuration settings (e.g., SE11 for data dictionary, SPRO for configuration).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the BOS01099 error in your SAP system.