How To Fix BOS01013 - The outline level does not contain a service line

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 013

• Message text: The outline level does not contain a service line

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01013 - The outline level does not contain a service line ?

  The SAP error message BOS01013 ("The outline level does not contain a service line") typically occurs in the context of SAP's purchasing or sales order processes, particularly when dealing with outline agreements or contracts. This error indicates that the system expects a service line to be present at a specific outline level, but it is missing.
  Cause:
  
  Missing Service Line: The outline level in the document (like a contract or purchase order) is expected to have a service line, but it does not.
  Incorrect Document Structure: The document may not be structured correctly, leading to the absence of the required service line.
  Configuration Issues: There may be configuration settings in the system that dictate how outline agreements should be structured, and these settings may not align with the current document.
  Data Entry Errors: Users may have inadvertently skipped adding a service line or made an error during data entry.
  
  Solution:
  
  Check Outline Agreement: Review the outline agreement or contract to ensure that it includes the necessary service lines. If it does not, you may need to add them.
  Add Service Line: If the service line is missing, you can add it manually to the outline level where it is required.
  Review Document Structure: Ensure that the document is structured correctly according to the requirements of your organization and SAP configuration.
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP administrator or a functional consultant to review the settings related to outline agreements and service lines.
  Data Entry Review: Double-check the data entry for any mistakes or omissions that could have led to the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME31K (Create Contract), ME32K (Change Contract), or ME33K (Display Contract) to manage outline agreements.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals related to outline agreements and service management for further guidance on proper setup and usage.
  User Training: Ensure that users involved in creating or managing outline agreements are adequately trained to avoid common pitfalls that lead to this error.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further troubleshooting.