How To Fix BOM323 - Error during insert: of &1 records, &2 records were updated

SAP Error Message - Details

• Message type: E = Error

• Message class: BOM - BOMs (2)

• Message number: 323

• Message text: Error during insert: of &1 records, &2 records were updated

What causes this issue?

INCLUDE EWB_TXT_INTERNAL_ERROR1 OBJECT DOKU ID TX
Cause is an error during insert of table MAST.
INCLUDE EWB_TXT_INTERNAL_ERROR3 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOM323 - Error during insert: of &1 records, &2 records were updated ?

  The SAP error message BOM323 typically occurs during operations related to Bill of Materials (BOM) management, particularly when trying to insert or update BOM records. The message indicates that there was an error during the insertion of records, and it provides information about how many records were attempted to be inserted and how many were successfully updated.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: The data being inserted may violate integrity constraints, such as missing mandatory fields or incorrect data types.
  Locking Issues: The records you are trying to update may be locked by another user or process, preventing the insertion.
  Configuration Issues: There may be configuration settings in the BOM or material master that are not compatible with the data being inserted.
  Authorization Issues: The user may not have the necessary permissions to perform the insert operation.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solution:
  To resolve the BOM323 error, you can take the following steps:
  
  Check Data Validity: Ensure that the data you are trying to insert is valid and meets all the required criteria. Verify that all mandatory fields are filled and that the data types are correct.
  Review Lock Entries: Use transaction codes like SM12 to check for any locks on the records you are trying to update. If locks are found, you may need to wait for the other process to complete or contact the user who holds the lock.
  Check Authorizations: Ensure that the user performing the operation has the necessary authorizations to insert or update BOM records.
  Review Configuration: Check the configuration settings related to BOM and material master to ensure they are set up correctly.
  Analyze Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to identify the root cause without affecting production data.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to BOM323.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CS01 (Create BOM), CS02 (Change BOM), and CS03 (Display BOM) for managing BOMs.
  SAP Documentation: Refer to SAP Help documentation for detailed information on BOM management and error handling.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.