How To Fix BOE_MESSAGE249 - The counting job &1 is held


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BOE_MESSAGE -

  • Message number: 249

  • Message text: The counting job &1 is held

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message BOE_MESSAGE249 - The counting job &1 is held ?

    The SAP error message BOE_MESSAGE249, which states "The counting job &1 is held," typically occurs in the context of SAP BusinessObjects or SAP BW (Business Warehouse) environments. This message indicates that a counting job, which is responsible for counting or aggregating data, is currently in a held state and cannot proceed until it is released.

    Cause:

    1. Job Held by User: The job may have been manually held by a user or administrator for various reasons, such as maintenance or troubleshooting.
    2. Resource Constraints: The system may be experiencing resource constraints (e.g., CPU, memory) that prevent the job from executing.
    3. Dependencies: The job may be dependent on other jobs that have not yet completed, causing it to be held.
    4. Configuration Issues: There may be configuration issues within the job settings or the environment that are causing the job to be held.

    Solution:

    1. Release the Job: If the job was held manually, you can release it through the SAP BusinessObjects Central Management Console (CMC) or the relevant job management interface.

      • Navigate to the job management section.
      • Locate the held job and select the option to release or resume it.
    2. Check Job Dependencies: Review any dependencies that the job may have. Ensure that all prerequisite jobs have completed successfully before attempting to run the counting job again.

    3. Monitor System Resources: Check the system's resource usage (CPU, memory, disk space) to ensure that there are sufficient resources available for the job to run. If resources are constrained, consider optimizing the system or scheduling jobs during off-peak hours.

    4. Review Job Configuration: Verify the configuration settings of the counting job. Ensure that all parameters are correctly set and that there are no conflicts or errors in the job definition.

    5. Consult Logs: Check the application logs for any additional error messages or warnings that may provide more context about why the job is held. This can help in diagnosing the underlying issue.

    6. Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your system administrator for further assistance.

    Related Information:

    • Documentation: Refer to the official SAP documentation for BusinessObjects or BW for more details on job management and error handling.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
    • System Monitoring Tools: Utilize any available system monitoring tools to keep track of job statuses and resource usage in real-time.

    By following these steps, you should be able to address the BOE_MESSAGE249 error and get the counting job back to a running state.

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