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Message type: E = Error
Message class: BOE_MESSAGE -
Message number: 138
Message text: Void verification document not permitted
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BOE_MESSAGE138
- Void verification document not permitted ?The SAP error message "BOE_MESSAGE138: Void verification document not permitted" typically occurs in the context of SAP BusinessObjects or SAP ERP systems when there is an attempt to void or cancel a verification document that is not allowed to be voided. This can happen for several reasons, including:
Causes:
- Document Status: The verification document may be in a status that does not allow it to be voided. For example, if the document has already been processed or posted to a financial statement, it may be locked for changes.
- Authorization Issues: The user attempting to void the document may not have the necessary permissions or authorizations to perform this action.
- Business Rules: Certain business rules or configurations may prevent the voiding of specific types of documents based on company policy or regulatory requirements.
- Document Type: Some document types may inherently not allow voiding, depending on how they are configured in the system.
Solutions:
- Check Document Status: Verify the status of the document you are trying to void. If it has been processed or is in a locked state, you may need to take additional steps to unlock it or reverse the processing.
- Review Authorizations: Ensure that the user has the appropriate authorizations to void the document. This may involve checking user roles and permissions in the SAP system.
- Consult Business Rules: Review the business rules or policies in place regarding document voiding. If voiding is not permitted for certain documents, you may need to follow an alternative process, such as creating a correction document.
- Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP documentation for further guidance.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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