How To Fix BK815 - System error: Error when inserting CCtr/activity type master records

SAP Error Message - Details

• Message type: E = Error

• Message class: BK - Create, Display, Reverse Controlling Document

• Message number: 815

• Message text: System error: Error when inserting CCtr/activity type master records

What causes this issue?

During entry of the sender activities, a master record is created, if
required, for the combination of sender cost center and activity type.

System Response

An error occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BK815 - System error: Error when inserting CCtr/activity type master records ?

  The SAP error message BK815, which states "System error: Error when inserting CCtr/activity type master records," typically occurs during the creation or modification of cost center or activity type master records in the Controlling (CO) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or database-related problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid or missing mandatory fields.
  Configuration Issues: Incorrect configuration settings in the controlling area or related master data settings can lead to this error.
  Database Issues: Problems with the database, such as locks or corruption, can prevent the successful insertion of records.
  Authorization Issues: Lack of proper authorizations for the user trying to create or modify the records can also trigger this error.
  Custom Code or Enhancements: If there are custom programs or enhancements that interact with the cost center or activity type creation process, they may introduce errors.
  
  Solutions:
  
  Check Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Validate the input data against the configuration settings.
  Review Configuration: Check the configuration settings in the Controlling area (transaction code OX02 for cost centers and OOKA for activity types) to ensure they are set up correctly.
  Database Check: If you suspect a database issue, consult your database administrator to check for locks, inconsistencies, or corruption in the database tables related to cost centers or activity types.
  Authorization Check: Verify that the user has the necessary authorizations to create or modify cost center and activity type records. This can be done through transaction SU53 or by checking the user's role assignments.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may involve looking at the relevant function modules or programs that handle the creation of these records.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Consult SAP Support: If none of the above solutions work, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the steps leading up to it and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OX02 (Cost Center Master Data), OOKA (Activity Type Master Data), and SE80 (Object Navigator for debugging).
  SAP Documentation: Review SAP documentation related to the Controlling module for best practices in master data management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the BK815 error in SAP.