How To Fix BG079 - Service number & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 079

• Message text: Service number & does not exist

What causes this issue?

The service you selected does not exist in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select another service, using the possible entries function to help you
if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG079 - Service number & does not exist ?

  The SAP error message BG079 typically indicates that a service number does not exist in the system. This error can occur in various contexts, such as when trying to process a service order, create a service entry sheet, or perform other service-related transactions.
  Cause:
  
  Non-Existent Service Number: The service number you are trying to use has not been created or does not exist in the system.
  Incorrect Input: There may be a typo or incorrect entry in the service number field.
  Data Deletion: The service number may have been deleted or archived in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the service number.
  
  Solution:
  
  Verify Service Number: Check the service number you are entering for any typos or errors. Ensure that it is the correct number.
  Check Service Master Data: Go to the service master data (transaction code AC03 or AC02) and verify if the service number exists. If it does not, you may need to create it.
  Create Service Number: If the service number does not exist, you can create it using the appropriate transaction (e.g., AC01 for creating a service master).
  Check Authorizations: Ensure that you have the necessary authorizations to access the service number. If not, contact your SAP security administrator.
  Consult with IT Support: If you are unable to resolve the issue, consult with your SAP support team or IT department for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AC01 (Create Service), AC02 (Change Service), and AC03 (Display Service).
  Service Master Data: Understand the structure and requirements for service master data in your organization.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals related to service management for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.