How To Fix BG055 - Master warranty is not classified

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 055

• Message text: Master warranty is not classified

What causes this issue?

The master warranty was not yet classifed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG055 - Master warranty is not classified ?

  The SAP error message BG055, which states "Master warranty is not classified," typically occurs in the context of warranty management within the SAP system. This error indicates that the warranty master record has not been properly classified, which is necessary for the system to process warranty claims or manage warranties effectively.
  Cause:
  
  Missing Classification: The warranty master record has not been assigned a classification type or category.
  Configuration Issues: The warranty management configuration in the SAP system may not be set up correctly, leading to missing classifications.
  Data Entry Errors: There may have been an oversight during the creation of the warranty master record, where the classification was not filled in.
  
  Solution:
  
  
  Check Warranty Master Record:
  
  Navigate to the warranty master record in the SAP system.
  Verify if the classification field is filled in. If it is empty, you will need to classify the warranty.
  
  
  
  Classify the Warranty:
  
  If the classification is missing, you can add the appropriate classification to the warranty master record. This may involve selecting a classification type that aligns with your business processes.
  
  
  
  Review Configuration:
  
  If you have the necessary permissions, check the configuration settings for warranty management in the SAP system. Ensure that the classification types are defined and linked correctly to the warranty master records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps on how to classify warranty records in your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system setup.
  
  
  
  Related Information:
  
  SAP Modules: This error is typically related to the SAP Customer Service (CS) or SAP Warranty Management modules.
  Transaction Codes: You may need to use transaction codes such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) to access warranty-related records.
  User Roles: Ensure that you have the appropriate user roles and permissions to modify warranty records and classifications in the SAP system.
  
  By addressing the classification issue, you should be able to resolve the BG055 error and continue with your warranty management processes.