How To Fix BG028 - Master warranty & locked by &

BG028 - Overview

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 028

• Message text: Master warranty & locked by &

What causes this issue?

The master warranty number you requested is already locked by another
user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

BG028 - Details

• The SAP error message BG028, which states "Master warranty & locked by &," typically occurs in the context of warranty management within SAP. This error indicates that a specific warranty master record is currently locked by another user or process, preventing you from making changes or accessing it.
  
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the warranty master record.
  System Lock: The system may have a lock on the record due to a previous transaction that has not been completed or released.
  Background Jobs: A background job may be running that is accessing the warranty master record, causing it to be locked.
  
  
  Solution:
  
  Check User Locks: Use transaction code SM12 to check for user locks. You can see which user is locking the record and, if necessary, you can ask that user to release the lock.
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation