How To Fix BCOS020 - Customizing for feedback functions missing

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOS - Create Messages from the Customer System

• Message number: 020

• Message text: Customizing for feedback functions missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCOS020 - Customizing for feedback functions missing ?

  The SAP error message BCOS020 indicates that there is a missing configuration related to feedback functions in the system. This typically occurs when the necessary customizing settings for feedback mechanisms (such as feedback forms, surveys, or evaluations) have not been properly set up in the SAP system.
  Cause:
  
  Missing Customizing Settings: The feedback functions require specific customizing settings that have not been defined in the system.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing configurations.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the feedback functions, leading to the error message.
  System Version: The error may also arise if the system version does not support certain feedback functionalities.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) and ensure that all necessary settings for feedback functions are configured.
  Look for settings under the relevant module (e.g., HR, CRM) that pertain to feedback or evaluation processes.
  
  
  
  Transport Requests:
  
  If the settings were supposed to be transported from another system, check the transport logs for any errors.
  Ensure that the transport requests containing the necessary customizing settings have been successfully imported.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the appropriate authorizations to access and use the feedback functions.
  Check the user roles and profiles to ensure they include the necessary permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific feedback functions you are trying to use. There may be additional steps or prerequisites that need to be fulfilled.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for assistance. They can provide guidance based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE80 (Object Navigator), and SU01 (User Maintenance) for checking configurations and authorizations.
  SAP Notes: Search for SAP Notes related to BCOS020 or feedback functions in the SAP Support Portal for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the BCOS020 error message in your SAP system.