How To Fix BCOMEC023 - The connection &1 is not registered in a queue

BCOMEC023 - Overview

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 023

• Message text: The connection &1 is not registered in a queue

What causes this issue?

In order to be able to execute the required function, the connection
must be registered in at least one queue.
The connection &V1&, on which you are currently working, is not
registered in any queue.
Further information on the external software component:
&V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

BCOMEC023 - Details

• The SAP error message BCOMEC023 indicates that a specific connection (denoted by &1) is not registered in a queue. This error typically arises in the context of SAP Business Communication Management (BCM) or when dealing with communication channels in SAP systems.
  
  Cause:
  
  Unregistered Connection: The connection you are trying to use has not been properly registered in the system's queue management.
  
  Configuration Issues: There may be a misconfiguration in the communication setup, such as missing entries in the configuration tables.
  Network Issues: There could be network-related issues preventing the connection from being recognized.
  System Updates: Recent changes or updates to the system may have affected the registration of connections.
  
  
  Solution:
  
  
  Check Connection Registration:
  
  Verify that the connection specified in the error message is correctly registered in the system. You can do this by checking the relevant configuration settings in the SAP system.
  
  
  
  Review Configuration:
  
  Go to the transaction codes related to BCM or the specific communication setup (like SOAMANAGER for