How To Fix BCOMEC018 - Queue &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 018

• Message text: Queue &1 is not available

What causes this issue?

The queue &V1& is not currently available.
Further information on the external software component:
&V3&

System Response

The function was not executed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMEC018 - Queue &1 is not available ?

  The SAP error message BCOMEC018, which states "Queue &1 is not available," typically occurs in the context of SAP Business Communication Management (BCM) or when dealing with message queues in SAP systems. This error indicates that the specified queue is not accessible or does not exist, which can disrupt communication processes or message handling.
  Causes:
  
  Queue Not Created: The specified queue may not have been created in the system.
  Queue Deletion: The queue might have been deleted or is in the process of being deleted.
  Queue Configuration Issues: There may be configuration issues in the system that prevent the queue from being recognized.
  System Errors: Temporary system errors or issues with the underlying messaging infrastructure (like JMS or other messaging services) can lead to this error.
  Authorization Issues: The user or process trying to access the queue may not have the necessary permissions.
  
  Solutions:
  
  Check Queue Existence: Verify that the queue specified in the error message actually exists in the system. You can do this by checking the relevant configuration settings in the SAP system.
  Recreate the Queue: If the queue does not exist, you may need to create it again using the appropriate transaction codes or configuration settings.
  Review Configuration: Check the configuration settings related to the queue in the SAP system to ensure they are correct and complete.
  Check System Logs: Look at the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  User Authorizations: Ensure that the user or process has the necessary authorizations to access the queue. You may need to adjust roles or permissions accordingly.
  Restart Services: If the issue is related to temporary system errors, restarting the relevant services or the entire SAP system may resolve the problem.
  Consult Documentation: Refer to SAP documentation or support notes related to BCM or the specific messaging technology being used for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor and manage queues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.