How To Fix BCOMEC005 - A system error has occurred in an external software component

BCOMEC005 - Overview

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 005

• Message text: A system error has occurred in an external software component

What causes this issue?

Further information on the external software component:
&V3&
The server concerned is &V1&.

System Response

The function was not executed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMEC005 - A system error has occurred in an external software component ?

  The SAP error message BCOMEC005 indicates that a system error has occurred in an external software component. This error typically arises when there is an issue with the integration between SAP and an external system or component, such as middleware, third-party applications, or even hardware components.
  Causes:
  
  
  Configuration Issues: Incorrect configuration settings in the external software or in the SAP system can lead to communication failures.
  Network Problems: Connectivity issues between SAP and the external system can cause this error.
  Software Bugs: There may be bugs or issues in the external software component that lead to unexpected behavior.
  Version Incompatibility: Mismatched versions of SAP and the external software can lead to compatibility issues.
  Resource Limitations: Insufficient resources (like memory or processing power) on the external system can cause it to fail.
  Data Format Issues: If the data being sent or received does not match the expected format, it can lead to errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings