How To Fix BCOM_R104 - Information text not found

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_R - Business Communication: Messages for Rule-Based Routing

• Message number: 104

• Message text: Information text not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_R104 - Information text not found ?

  The SAP error message BCOM_R104: Information text not found typically indicates that the system is unable to find a specific information text or message that is expected to be present in the system. This can occur in various contexts, such as during the execution of a transaction or when generating reports.
  Causes:
  
  Missing Texts: The information text that the system is trying to retrieve may not exist in the relevant language or has not been maintained in the system.
  Configuration Issues: There may be configuration issues in the relevant module that prevent the system from accessing the required texts.
  Transport Issues: If the texts were recently transported from one system to another (e.g., from development to production), there may have been an issue during the transport process.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain texts or messages.
  
  Solutions:
  
  
  Check Text Maintenance:
  
  Go to the relevant transaction (e.g., SE63 for translation or SE78 for SAPscript forms) and check if the required information text exists.
  If it does not exist, you may need to create or maintain it.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the relevant module to ensure that all necessary texts are properly set up.
  Consult the documentation for the specific module to verify if any additional steps are required.
  
  
  
  Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate why the texts were not transported correctly.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the information texts. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Language Settings:
  
  Ensure that the language settings in the user profile are correct. If the information text is only available in a different language, it may not be displayed.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: SE63 (Translation), SE78 (SAPscript), SE11 (Data Dictionary), SU01 (User Maintenance).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the documentation for the specific SAP module you are working with, as it may provide additional insights into the error and how to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.