How To Fix BCOM_R004 - Server '&1' does not support any address types used in the scenario

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_R - Business Communication: Messages for Rule-Based Routing

• Message number: 004

• Message text: Server '&1' does not support any address types used in the scenario

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_R004 - Server '&1' does not support any address types used in the scenario ?

  The SAP error message BCOM_R004 indicates that the specified server (denoted as &1 in the error message) does not support any of the address types that are being used in the current scenario. This error typically arises in the context of SAP Business Communication Management (BCM) or when dealing with communication scenarios in SAP systems.
  Cause:
  
  Unsupported Address Types: The server you are trying to use may not be configured to handle the address types (e.g., email, fax, SMS) that are being sent in the communication scenario.
  Configuration Issues: There may be a misconfiguration in the communication settings or the server settings that prevent it from recognizing or processing the address types.
  Server Limitations: The server itself may have limitations or restrictions on the types of addresses it can process.
  
  Solution:
  
  
  Check Server Configuration:
  
  Verify the configuration of the server specified in the error message. Ensure that it is set up to support the required address types.
  Go to the transaction code related to the server configuration (e.g., SPRO for customizing) and check the settings for the communication server.
  
  
  
  Review Address Types:
  
  Identify the address types being used in your scenario. Ensure that these address types are supported by the server.
  You can check the supported address types in the server configuration or documentation.
  
  
  
  Adjust Communication Scenario:
  
  If the server cannot support the required address types, consider modifying the communication scenario to use different address types that are supported by the server.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for the specific server and communication scenario you are working with. This may provide insights into supported address types and configuration steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SICF (for service activation), and SOST (for monitoring outgoing messages).
  SAP Notes: Check for any SAP Notes related to the error message or the specific server you are using. These notes may contain fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the BCOM_R004 error effectively.