How To Fix BCOM_R003 - First enter the routing attribute &1 in the list for the scenario

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_R - Business Communication: Messages for Rule-Based Routing

• Message number: 003

• Message text: First enter the routing attribute &1 in the list for the scenario

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_R003 - First enter the routing attribute &1 in the list for the scenario ?

  The SAP error message BCOM_R003, which states "First enter the routing attribute &1 in the list for the scenario," typically occurs in the context of SAP Business Communication Management (BCM) or related modules where routing attributes are used to define how calls or messages are handled based on certain criteria.
  Cause:
  The error is triggered when a required routing attribute has not been defined or is missing from the configuration for a specific scenario. Routing attributes are essential for determining how incoming calls or messages should be processed, and if they are not set up correctly, the system cannot proceed with the operation.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Access the Configuration:
  
  Go to the relevant configuration area in SAP where routing attributes are defined. This is typically found in the SAP BCM or similar modules.
  
  
  
  Identify the Scenario:
  
  Determine which scenario is causing the error. This could be related to call routing, message handling, or other communication processes.
  
  
  
  Add the Missing Routing Attribute:
  
  Locate the routing attribute that is indicated in the error message (represented by &1).
  Ensure that this attribute is included in the list for the scenario in question. You may need to create a new routing attribute if it does not exist.
  
  
  
  Save Changes:
  
  After adding the necessary routing attribute, save your changes and exit the configuration.
  
  
  
  Test the Configuration:
  
  Perform a test to ensure that the error no longer occurs and that the routing works as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific BCM documentation for detailed information on routing attributes and their configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating the configuration settings (e.g., SPRO for configuration).
  User Roles: Ensure that you have the necessary permissions to make changes to the routing attributes and scenarios.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the BCOM_R003 error and ensure that your routing attributes are correctly configured for the desired scenarios.