How To Fix BCOM_R002 - The routing scenario does not exist in the database

BCOM_R002 - Overview

• Message type: E = Error

• Message class: BCOM_R - Business Communication: Messages for Rule-Based Routing

• Message number: 002

• Message text: The routing scenario does not exist in the database

What causes this issue?

A scenario with the ID '&V1&' does not exist on the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select an entry from the list of existing scenarios.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_R002 - The routing scenario does not exist in the database ?

  The SAP error message BCOM_R002 indicates that the routing scenario you are trying to use does not exist in the database. This error typically occurs in the context of SAP Business Communication Management (BCM) or related modules where routing scenarios are defined for call handling or other communication processes.
  
  Cause:
  
  Missing Routing Scenario: The routing scenario you are trying to access has not been created or is not available in the database.
  Incorrect Configuration: The routing scenario may have been incorrectly configured or deleted.
  Authorization Issues: The user may not have the necessary permissions to access the routing scenario.
  Database Issues: There may be issues with the database connection or data integrity that prevent the routing scenario from being recognized.
  
  
  Solution:
  
  
  Check Routing Scenario Configuration:
  
  Navigate to the configuration settings for routing scenarios in your SAP system.
  Verify that the routing scenario you are trying to use is defined and active.
  
  
  
  Create or Restore Routing Scenario:
  
  If the routing scenario does