How To Fix BCOM_EC_R106 - The scenario '&3' contains too many routing attributes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BCOM_EC_R - BCOM RBR: Messages for Return Codes of Router

  • Message number: 106

  • Message text: The scenario '&3' contains too many routing attributes

  • Show details Hide details
  • What causes this issue?

    The routing server has an upper limit for the number of routing
    attributes that can be considered in a scenario. For information on the
    exact number, see the routing server documentation. The scenario to be
    downloaded exceeds this limit.
    The server concerned is '&V1&'.
    Further information:
    Message from external software component: &V2&
    <DS:REPO.RSRTRCDSP>BCOM Rule-Based Routing Trace</>

    System Response

    The function was not executed.

    How to fix this error?

    Reduce the number of routing attributes used in the scenario. You may
    want to group your agent groups and business partner groups so that
    they already contain the attributes.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BCOM_EC_R106 - The scenario '&3' contains too many routing attributes ?

    The SAP error message BCOM_EC_R106 indicates that a specific scenario in the SAP system contains too many routing attributes. This error typically arises in the context of SAP Business Communication Management (BCM) or SAP Cloud for Customer (C4C) when the system is trying to process a scenario that exceeds the allowed limit of routing attributes.

    Cause:

    The error is caused by exceeding the maximum number of routing attributes that can be defined for a particular scenario. Each scenario in SAP can have a defined set of attributes that determine how calls or messages are routed. If the number of attributes exceeds the system's predefined limit, this error will be triggered.

    Solution:

    To resolve this error, you can take the following steps:

    1. Review the Scenario Configuration:

      • Go to the configuration settings for the scenario that is causing the error.
      • Check the number of routing attributes defined for that scenario.
    2. Reduce the Number of Attributes:

      • If the number of routing attributes exceeds the limit, consider removing unnecessary attributes or consolidating them.
      • Focus on the most critical attributes that are essential for routing.
    3. Consult Documentation:

      • Refer to the SAP documentation for the specific version you are using to understand the limits on routing attributes.
      • Documentation may provide insights into best practices for configuring scenarios.
    4. Test Changes:

      • After making adjustments, test the scenario to ensure that it functions correctly without triggering the error.
    5. Contact SAP Support:

      • If you are unable to resolve the issue through configuration changes, consider reaching out to SAP Support for further assistance. They may provide insights specific to your system configuration or version.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on routing attributes.
    • System Limits: Familiarize yourself with the system limits regarding routing attributes, as these can vary based on the version and configuration of your SAP system.
    • Best Practices: Look into best practices for scenario design in SAP BCM or C4C to avoid hitting limits in the future.

    By following these steps, you should be able to address the BCOM_EC_R106 error and ensure that your scenario is configured correctly within the allowed limits.

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