How To Fix BCOM_EC_R001 - The function is not supported by the routing server

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_EC_R - BCOM RBR: Messages for Return Codes of Router

• Message number: 001

• Message text: The function is not supported by the routing server

What causes this issue?

The function called by RFC is not supported by the external software
component. The server concerned is '&V1&'.
Further information:
Message from external software component: &V2&
Return code of external software component: &V3&
<DS:REPO.RSRTRCDSP>BCOM Rule-Based Routing Trace</>

System Response

The function was not executed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The connected server is not compatible with the version of the BCOM
routing interface. Check in <DS:TRAN.SBCA>SAP Routing Server
Administration</> to see whether the correct RFC destination is being
used and whether this destination is pointing to the correct server.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_EC_R001 - The function is not supported by the routing server ?

  The SAP error message BCOM_EC_R001 ("The function is not supported by the routing server") typically indicates that the routing server you are trying to use does not support the specific function or operation you are attempting to execute. This can occur in various contexts, such as when using SAP Business Communication Management (BCM) or SAP Cloud Platform Integration.
  Causes:
  
  Unsupported Functionality: The routing server may not have the necessary capabilities or configurations to support the function you are trying to use.
  Version Mismatch: The version of the routing server may not be compatible with the function you are trying to execute.
  Configuration Issues: There may be misconfigurations in the routing server settings or in the SAP system that prevent the function from being executed.
  Network Issues: Connectivity problems between the SAP system and the routing server can also lead to this error.
  Licensing Issues: Certain functions may require specific licenses that are not available in your current setup.
  
  Solutions:
  
  Check Functionality Support: Verify the documentation for the routing server to ensure that the function you are trying to use is indeed supported.
  Update Software: Ensure that both the SAP system and the routing server are updated to the latest versions that support the required functionalities.
  Review Configuration: Check the configuration settings of the routing server and the SAP system to ensure they are correctly set up to support the desired function.
  Network Connectivity: Test the network connection between the SAP system and the routing server to ensure there are no connectivity issues.
  Consult Licensing: Verify that you have the necessary licenses for the functions you are trying to use. If not, you may need to acquire the appropriate licenses.
  Contact Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches.
  Documentation: Review the official SAP documentation for the routing server and the specific function you are trying to use.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.