How To Fix B1487 - The release of the interface has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: B1 - ALE group messages

• Message number: 487

• Message text: The release of the interface has been reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message B1487 - The release of the interface has been reset ?

  The SAP error message B1487, which states "The release of the interface has been reset," typically occurs in the context of SAP's interface management, particularly when dealing with IDocs (Intermediate Documents) or other data transfer mechanisms. This error can arise due to various reasons, including issues with the configuration of the interface, problems with the data being processed, or system-related issues.
  Causes:
  
  Configuration Issues: Incorrect settings in the interface configuration can lead to this error. This includes settings related to message types, partner profiles, or port definitions.
  Data Issues: If the data being sent or received is not in the expected format or contains errors, it can cause the interface to reset.
  System Performance: High system load or performance issues can lead to timeouts or resets in the interface processing.
  Network Issues: Problems with network connectivity between systems can also result in this error.
  Version Mismatch: If there are discrepancies in the versions of the systems communicating, it may lead to interface resets.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the interface in transaction codes like WE20 (Partner Profiles) and WE21 (Ports). Ensure that all settings are correct and consistent.
  Validate Data: Check the data being processed for any inconsistencies or errors. Use transaction WE02 to analyze the IDocs and identify any issues.
  Monitor System Performance: Use transaction ST22 (Dump Analysis) and SM21 (System Log) to check for any performance-related issues or dumps that may indicate underlying problems.
  Network Diagnostics: Ensure that there are no network issues affecting the communication between systems. This may involve checking firewalls, routers, or other network components.
  Update Systems: If there are known issues with the current version of the software, consider applying patches or updates to ensure compatibility and stability.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (IDoc Display), WE19 (Test Tool for IDocs), and SM37 (Job Monitoring) to troubleshoot and analyze the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to IDoc processing and interface management for best practices and configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.