How To Fix AY363 - Asset values cannot be displayed due to missing texts

SAP Error Message - Details

• Message type: E = Error

• Message class: AY - Deprec. simulation - maint. module (AIPS) /gen. master data

• Message number: 363

• Message text: Asset values cannot be displayed due to missing texts

What causes this issue?

The values of the selected asset <ZH>cannot</> be displayed. Text
elements in the logon language &V1& and the chart of depreciation &V2&
are missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First, check whether you are logged on in a language that is maintained
for this system.
This error can also occur if the company code of the selected asset is
assigned to a chart of depreciation that is not fully maintained.
In many cases, the problem can be corrected by re-importing the missing
texts from the reference chart of depreciation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AY363 - Asset values cannot be displayed due to missing texts ?

  The SAP error message AY363, which states "Asset values cannot be displayed due to missing texts," typically occurs when there are missing descriptions or texts for asset master records in the system. This can prevent the system from displaying asset values correctly, as the necessary textual information is not available.
  Cause:
  
  Missing Texts: The primary cause of this error is that the asset master record lacks the necessary text entries in the relevant languages. This can happen if the asset was created without providing the required descriptions or if the texts were deleted or not maintained properly.
  Language Settings: If the user’s language settings do not match the language in which the asset texts are maintained, the system may not be able to display the texts.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing entries in the text tables related to the asset.
  
  Solution:
  
  
  Maintain Asset Texts:
  
  Go to the Asset Master Record (Transaction Code: AS02).
  Enter the asset number and select the appropriate company code.
  Navigate to the "Texts" tab and ensure that all necessary texts are filled in for the relevant languages.
  Save the changes.
  
  
  
  Check Language Settings:
  
  Ensure that the user’s language settings in SAP match the language in which the asset texts are maintained. This can be checked in the user profile settings.
  
  
  
  Data Consistency Check:
  
  Run a consistency check for the asset master records to identify any missing or inconsistent data. This can be done using transaction codes like OAM1 or OAM2, depending on your system configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files for any specific instructions related to asset management and text maintenance.
  
  
  
  Contact Support:
  
  If the issue persists after checking and maintaining the texts, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: AS02 (Change Asset Master Record), AS03 (Display Asset Master Record), OAM1 (Create Asset Master Record), OAM2 (Change Asset Master Record).
  SAP Notes: Check SAP Notes for any updates or patches related to asset management and error AY363.
  User Manual: Refer to the SAP Asset Accounting user manual for detailed instructions on maintaining asset texts and records.
  
  By following these steps, you should be able to resolve the AY363 error and ensure that asset values can be displayed correctly in the system.