How To Fix AY362 - System error during search for related objects

SAP Error Message - Details

• Message type: E = Error

• Message class: AY - Deprec. simulation - maint. module (AIPS) /gen. master data

• Message number: 362

• Message text: System error during search for related objects

What causes this issue?

The asset value display tried to find objects related to the asset
currently displayed. A system error occurred.

System Response

Objects related to the asset cannot be displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AY362 - System error during search for related objects ?

  The SAP error message AY362, which states "System error during search for related objects," typically indicates that there is an issue with the system's ability to retrieve or process related objects in the context of a specific transaction or operation. This error can arise from various underlying causes, including:
  Causes:
  
  Database Issues: There may be problems with the database, such as corruption, locks, or performance issues that prevent the system from retrieving the necessary data.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to issues when trying to search for related objects.
  Authorization Problems: The user may not have the necessary authorizations to access the related objects, leading to a failure in the search process.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could cause this error.
  Network Issues: If the SAP system is trying to access related objects from a remote server, network issues could lead to this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Database Consistency Check: Perform a database consistency check to ensure that there are no corruptions or inconsistencies in the database.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the related objects. You can check this using transaction SU53 or by reviewing the user's roles and authorizations.
  System Restart: If the issue is related to temporary locks or performance, restarting the application server or the entire SAP system may help.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Contact SAP Support: If the problem persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction code, user ID, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU53 (Authorization Check), and ST22 (Dump Analysis) to diagnose the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to identify the cause of the AY362 error and implement a suitable solution.