How To Fix AXT_RUNTIME_MESSAGES017 - Internal error: A duplicate database key was found

SAP Error Message - Details

• Message type: E = Error

• Message class: AXT_RUNTIME_MESSAGES - Extensibiltiy Runtime Messages

• Message number: 017

• Message text: Internal error: A duplicate database key was found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AXT_RUNTIME_MESSAGES017 - Internal error: A duplicate database key was found ?

  The SAP error message AXT_RUNTIME_MESSAGES017 indicates that there is an internal error due to a duplicate database key being found. This typically occurs when the system attempts to insert or update a record in the database, but a record with the same key already exists, violating the uniqueness constraint of the database table.
  Causes:
  
  Data Integrity Issues: There may be issues with the data being processed, such as duplicate entries being sent to the database.
  Concurrency Issues: Multiple processes or users may be trying to insert or update the same record simultaneously, leading to conflicts.
  Incorrect Configuration: The database schema may not be correctly defined, or there may be issues with the primary key settings.
  Application Logic Errors: The application logic may not be correctly handling the creation or updating of records, leading to attempts to insert duplicates.
  
  Solutions:
  
  Check for Duplicates: Review the data being processed to ensure that there are no duplicates. You can run queries to check for existing records with the same key.
  Review Application Logic: Ensure that the application logic correctly handles the creation and updating of records. Implement checks to prevent duplicate entries before attempting to insert or update.
  Database Constraints: Verify that the database constraints (like primary keys and unique indexes) are correctly defined and functioning as intended.
  Error Handling: Implement proper error handling in the application to catch and manage exceptions related to duplicate keys.
  Concurrency Control: If multiple processes are involved, consider implementing locking mechanisms or using transactions to manage concurrent access to the database.
  Data Cleanup: If duplicates exist in the database, you may need to clean up the data by removing or merging duplicate records.
  
  Related Information:
  
  Transaction Logs: Check transaction logs to identify when and where the duplicate key error occurred.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches or updates.
  Database Logs: Review database logs for additional context on the error, which may provide insights into the root cause.
  Testing: After implementing changes, conduct thorough testing to ensure that the issue is resolved and that no new issues arise.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support or a database administrator for further assistance.