How To Fix AV427 - & & -> System error: Please restart


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AV - Decentral Order Control DASS

  • Message number: 427

  • Message text: & & -> System error: Please restart

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    Data transfer between HR and the subsystem is terminated.

    How to fix this error?

    You can find more detailed information in file IBM/SC26-4399-1
    Common Programming Interface - Communications Reference.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AV427 - & & -> System error: Please restart ?

    The SAP error message AV427, which states "System error: Please restart," typically indicates a problem with the SAP system that requires a restart to resolve. This error can occur due to various reasons, including:

    Causes:

    1. System Resource Issues: Insufficient memory or CPU resources can lead to system instability.
    2. Database Connection Problems: Issues with the database connection can cause the application server to fail.
    3. Configuration Errors: Incorrect configuration settings in the SAP system can lead to unexpected behavior.
    4. Software Bugs: There may be bugs in the SAP software or in custom code that is causing the error.
    5. Network Issues: Problems with network connectivity can disrupt communication between the application server and the database.

    Solutions:

    1. Restart the SAP System: As the error message suggests, a system restart may resolve temporary issues. This can be done through the SAP Management Console (SAP MMC) or using command line tools.
    2. Check System Logs: Review the system logs (transaction SM21) and developer traces (transaction ST22) for any related error messages that can provide more context on the issue.
    3. Monitor System Resources: Use transaction ST03N to monitor system performance and check for any resource bottlenecks.
    4. Database Check: Ensure that the database is running correctly and that there are no connectivity issues. You can use transaction DBACOCKPIT for database monitoring.
    5. Review Configuration: Check the configuration settings in transaction RZ10 and RZ11 to ensure they are set correctly.
    6. Update Software: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), ST03N (Workload Analysis), and RZ10/RZ11 (Profile Parameters).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • System Documentation: Review the system documentation for any specific configurations or known issues related to your version of SAP.

    By following these steps, you should be able to diagnose and potentially resolve the AV427 error in your SAP system.

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