How To Fix AV411 - & & -> Remote program cannot be started: Please restart


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AV - Decentral Order Control DASS

  • Message number: 411

  • Message text: & & -> Remote program cannot be started: Please restart

  • Show details Hide details
  • What causes this issue?

    The transaction program entered cannot be started in the
    remotetask of the subsystem at present.

    System Response

    Data transfer between HR and the subsystem is terminated.

    How to fix this error?

    Please execute the function again after the timeout has expired.
    You can find more detailed information in file IBM/SC26-4399-1
    Common Programming Interface - Communications Reference.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AV411 - & & -> Remote program cannot be started: Please restart ?

    The SAP error message AV411, which states "Remote program cannot be started: Please restart," typically indicates an issue with the execution of a remote program or transaction in the SAP system. This error can arise from various causes, and here are some common reasons along with potential solutions:

    Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the remote server or application.
    2. Configuration Errors: The remote program may not be correctly configured in the SAP system.
    3. Authorization Issues: The user may not have the necessary permissions to execute the remote program.
    4. System Resource Limitations: The system may be experiencing resource constraints, such as memory or CPU limitations.
    5. Program Availability: The remote program may not be available or may not be running on the target server.
    6. Timeouts: The remote program may be taking too long to respond, leading to a timeout.

    Solutions:

    1. Check Network Connectivity: Ensure that the network connection between the SAP system and the remote server is stable and functioning properly.
    2. Review Configuration: Verify the configuration settings for the remote program in the SAP system. Ensure that all parameters are set correctly.
    3. Check Authorizations: Ensure that the user executing the program has the necessary authorizations. You may need to consult with your SAP security team.
    4. Monitor System Resources: Check the system's resource usage (CPU, memory, etc.) to ensure that it is not overloaded. If necessary, optimize resource allocation or upgrade hardware.
    5. Verify Program Status: Ensure that the remote program is installed and running on the target server. You may need to restart the program or the server.
    6. Increase Timeout Settings: If the remote program is taking too long to respond, consider increasing the timeout settings in the SAP system.
    7. Restart the SAP System: As a last resort, restarting the SAP system or the relevant application server may resolve temporary issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction SM21: Use transaction SM21 to check the system log for any related error messages that may provide more context.
    • Transaction ST22: Use transaction ST22 to check for any dumps that may have occurred around the time the error was encountered.
    • Transaction SM37: Use transaction SM37 to monitor job statuses and see if there are any failed jobs related to the remote program.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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