How To Fix AV402 - & & -> Target system inactive: Please restart

SAP Error Message - Details

• Message type: E = Error

• Message class: AV - Decentral Order Control DASS

• Message number: 402

• Message text: & & -> Target system inactive: Please restart

What causes this issue?

The target system in not active for setting up a connection
between HR and the subsystem.

System Response

Data transfer from HR to the subsystem is terminated.

How to fix this error?

You can find more detailed information in file IBM/SC26-4399-1
Common Programming Interface - Communications Reference.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AV402 - & & -> Target system inactive: Please restart ?

  The SAP error message AV402, which states "Target system inactive: Please restart," typically indicates that the target system you are trying to access or perform an operation on is currently inactive or not available. This can occur in various scenarios, such as during system maintenance, downtime, or configuration issues.
  Causes:
  
  System Downtime: The target SAP system may be undergoing maintenance or updates, leading to temporary unavailability.
  Network Issues: There may be network connectivity problems between the source and target systems.
  Configuration Issues: Incorrect configuration settings in the SAP landscape or in the transport management system (TMS) can lead to this error.
  System Lock: The target system might be locked due to a previous operation that did not complete successfully.
  Transport Request Issues: If you are working with transport requests, the target system may not be properly configured to receive the transport.
  
  Solutions:
  
  Check System Status: Verify if the target system is indeed active. You can do this by logging into the target system directly or checking with your system administrator.
  Restart the Target System: If the system is inactive, you may need to restart it. This can often resolve temporary issues.
  Network Connectivity: Ensure that there are no network issues preventing access to the target system. Check firewalls, VPNs, and other network configurations.
  Review Configuration: Check the configuration settings in the Transport Management System (TMS) to ensure that the target system is correctly defined and active.
  Check for Locks: If the system is locked, you may need to unlock it or wait for the previous operation to complete.
  Consult Logs: Review system logs for any errors or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to error AV402. SAP frequently updates its knowledge base with solutions for common problems.
  System Monitoring Tools: Use SAP Solution Manager or other monitoring tools to check the health and status of your SAP systems.
  Transport Management: Familiarize yourself with the transport management process in SAP, as issues with transport requests can often lead to errors like AV402.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.