How To Fix AUT038 - Action canceled by user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AUT - Messages for Enhancement for Audit Trails

  • Message number: 038

  • Message text: Action canceled by user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AUT038 - Action canceled by user ?

    The SAP error message AUT038: Action canceled by user typically occurs when a user cancels a transaction or action in the SAP system. This message is not indicative of a system error but rather reflects a user-initiated cancellation. Here are some details regarding the cause, potential solutions, and related information:

    Cause:

    1. User Cancellation: The most common cause is that the user has manually canceled an action, such as a transaction, report generation, or data entry.
    2. Timeout: In some cases, if a user takes too long to respond to a prompt or dialog box, the system may interpret this as a cancellation.
    3. System Configuration: Certain configurations or settings in the SAP system may lead to actions being canceled if specific conditions are not met.

    Solution:

    1. Re-initiate the Action: If the action was canceled unintentionally, simply re-initiate the transaction or process.
    2. Check User Input: Ensure that all required fields are filled out correctly and that there are no prompts waiting for user input.
    3. Review System Logs: If the cancellation seems unexpected, check the system logs for any additional information that might indicate why the action was canceled.
    4. Consult with Colleagues: If you are unsure why the action was canceled, consult with colleagues or your SAP support team to see if they have encountered similar issues.
    5. Training: If users frequently cancel actions unintentionally, consider providing additional training on the specific transactions or processes.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to the specific transaction or module you are working with.
    • User Documentation: Refer to user manuals or documentation for guidance on the specific transaction to ensure proper usage.
    • SAP Community: Engage with the SAP Community forums to see if other users have experienced similar issues and what solutions they found effective.

    In summary, the AUT038 message is a user-initiated cancellation, and the best approach is to understand the context in which it occurred and take appropriate action to resolve it.

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