How To Fix ATO064 - Item type &1 had an error in method GET_USED_ITEMS

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO - Adaptation Transport Organizer Messages

• Message number: 064

• Message text: Item type &1 had an error in method GET_USED_ITEMS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO064 - Item type &1 had an error in method GET_USED_ITEMS ?

  The SAP error message ATO064 indicates that there was an issue with the method GET_USED_ITEMS for a specific item type in the context of Advanced Variant Configuration (AVC) or similar functionalities. This error typically arises when the system is unable to retrieve the used items for a configurable product or variant.
  Possible Causes:
  
  Configuration Issues: The item type specified may not be properly configured in the system. This could be due to missing or incorrect settings in the variant configuration profiles.
  Data Integrity Issues: There may be inconsistencies or missing data in the master data related to the item type, such as missing dependencies or incorrect relationships between items.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the item type.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error to occur.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the item type in question. Ensure that all necessary dependencies and characteristics are correctly defined.
  Data Validation: Validate the master data for the item type. Check for any missing or inconsistent data that could be causing the error.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the item type and its related data.
  Debugging: If you have access to the development environment, you can debug the method GET_USED_ITEMS to identify the exact point of failure and gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues with specific versions of SAP that have been documented.
  Consult Documentation: Review the official SAP documentation for Advanced Variant Configuration to ensure that all necessary steps and configurations have been followed.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CU50 (Configuration Profile) or CU01 (Create Configuration Profile) to check the configuration settings.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Support Tickets: If the issue persists and you have a support contract, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ATO064 error in your SAP system.