How To Fix AP311 - &1 not in customer name range (YY oder ZZ), no characteristic generated

SAP Error Message - Details

• Message type: E = Error

• Message class: AP - Investment program messages

• Message number: 311

• Message text: &1 not in customer name range (YY oder ZZ), no characteristic generated

What causes this issue?

Field &V1& of structure &V2& is not in the customer name range. Fields
in the customer name range have to begin with the letters YY or ZZ.

System Response

The system does not generate an entry in the characteristics catalog of
the drilldown.

How to fix this error?

Choose a field name within the customer name range.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AP311 - &1 not in customer name range (YY oder ZZ), no characteristic generated ?

  The SAP error message AP311 indicates that a specific characteristic is not found in the customer name range, which can occur in various contexts, particularly in the areas of variant configuration or product master data management. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Missing Characteristic: The characteristic referenced in the error message is not defined in the customer-specific name range (YY or ZZ). This could happen if the characteristic was not created or was deleted.
  Incorrect Configuration: The configuration settings for the product or variant may not be set up correctly, leading to the system not recognizing the characteristic.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data.
  Data Inconsistency: There could be inconsistencies in the master data or configuration data that lead to the characteristic not being recognized.
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the transaction code CT04 (Characteristic Maintenance) and verify if the characteristic exists and is correctly defined.
  Ensure that the characteristic is assigned to the correct class and that it is included in the customer name range.
  
  
  
  Review Customer-Specific Settings:
  
  Check the configuration settings for the product or variant in question. Ensure that the characteristic is included in the configuration profile.
  Use transaction CU01 (Create Configuration Profile) or CU02 (Change Configuration Profile) to review and adjust the settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the characteristics and configuration data. This can be checked with the help of your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data and configuration data to identify any discrepancies. This can often be done through transaction SE38 by executing relevant reports.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional context or updates that may be relevant.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CT04: Characteristic Maintenance
  CU01: Create Configuration Profile
  CU02: Change Configuration Profile
  SE38: Execute Program
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  
  Documentation: Review the SAP Help Portal for documentation on variant configuration and characteristic management.
  
  
  By following these steps, you should be able to identify the root cause of the AP311 error and implement a solution to resolve it.