How To Fix AM885 - Internal error - & call error

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 885

• Message text: Internal error - & call error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM885 - Internal error - & call error ?

  The SAP error message AM885, which states "Internal error - & call error," typically indicates that there is an internal issue within the SAP system that is preventing a specific operation from being completed. This error can arise from various underlying causes, and resolving it often requires a systematic approach.
  Possible Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger this error.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause internal errors.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to unexpected errors.
  System Resource Limitations: Insufficient memory or other system resources can lead to internal errors during processing.
  Transport Issues: Problems with transport requests that have not been properly imported can also lead to this error.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the AM885 error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Review System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related dumps or logs that provide more context about the error.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no corrupt entries.
  Debugging: If you have access to the ABAP code, you can debug the program to identify where the error is occurring.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  System Resources: Monitor system performance and resource usage to ensure that there are no bottlenecks.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator), SE37 (Function Module), and SE38 (ABAP Program) for debugging and analyzing the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.
  
  Conclusion:
  The AM885 error is indicative of an internal issue within the SAP system. By systematically investigating the potential causes and applying the suggested solutions, you can often resolve the error. If necessary, do not hesitate to escalate the issue to SAP Support for further assistance.