How To Fix AM691 - A '-' must be in the &2 place of the P.O. box postal code &1


AM691 - Overview

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 691

  • Message text: A '-' must be in the &2 place of the P.O. box postal code &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message AM691 - A '-' must be in the &2 place of the P.O. box postal code &1 ?
    The SAP error message AM691 indicates that there is an issue with the formatting of a postal code in a Purchase Order (P.O.) or related document. Specifically, the error states that a hyphen ('-') must be present in a specific position of the postal code.
    
    Cause: This error typically arises due to one of the following reasons: Incorrect Postal Code Format: The postal code entered does not conform to the expected format, which may require a hyphen at a specific position. Configuration Settings: The system may have specific configuration settings that dictate how postal codes should be formatted, including the requirement for a hyphen. Data Entry Error: A user may have entered the postal code incorrectly, omitting the hyphen or placing it in the wrong position.
    Solution: To resolve the AM691 error, you can take the following steps: Check the Postal Code Format: Verify the postal code you entered. Ensure that it includes a hyphen in the correct position

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