How To Fix AM653 - Postal code &1 must have the length &2

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 653

• Message text: Postal code &1 must have the length &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM653 - Postal code &1 must have the length &2 ?

  The SAP error message AM653 indicates that there is an issue with the postal code format in the system. Specifically, the message states that the postal code provided must have a specific length, which is defined by the system configuration.
  Cause:
  
  Incorrect Postal Code Length: The postal code entered does not match the expected length defined in the system settings. For example, if the system expects a postal code to be 5 characters long, but the user enters 4 or 6 characters, this error will occur.
  Configuration Settings: The length of postal codes can vary by country, and if the configuration for the specific country is not set correctly, it may lead to this error.
  Data Entry Error: Users may inadvertently enter an incorrect postal code due to typographical errors.
  
  Solution:
  
  Check the Postal Code: Verify that the postal code entered is correct and matches the expected format for the specific country. Ensure that it has the correct number of characters.
  Review Configuration Settings: If you have access to the configuration settings, check the settings for postal codes in the relevant country. This can usually be found in the SAP Customizing Implementation Guide (IMG) under:
  
  Logistics > Logistics Execution > Shipping > Basic Shipping Functions > Define Postal Codes.
  Ensure that the postal code length is set correctly for the country in question.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on postal code formats for different countries.
  User Training: If this error is common among users, consider providing training or guidelines on how to enter postal codes correctly.
  
  Related Information:
  
  Country-Specific Formats: Different countries have different postal code formats. Make sure to refer to the specific postal code format for the country you are working with.
  SAP Notes: Check SAP Notes for any known issues or updates related to postal code handling in your version of SAP.
  Testing: After making changes, test the entry again to ensure that the error is resolved.
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.