How To Fix AM634 - No fax number specified

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 634

• Message text: No fax number specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM634 - No fax number specified ?

  The SAP error message AM634 "No fax number specified" typically occurs when a user attempts to send a fax from the SAP system, but the required fax number is not provided in the relevant document or master data. This error can arise in various contexts, such as when processing sales orders, purchase orders, or other documents that may require faxing.
  Cause:
  
  Missing Fax Number: The primary cause of this error is that the fax number field is either empty or not filled in the relevant master data (e.g., customer or vendor master records).
  Incorrect Configuration: The system may not be properly configured to handle fax communications, or the fax number may not be correctly linked to the document being processed.
  Document-Specific Issues: The specific document you are trying to send may not have the necessary fax information filled out.
  
  Solution:
  
  
  Check Master Data:
  
  Navigate to the relevant master data (e.g., customer or vendor) and ensure that the fax number is correctly entered in the appropriate field.
  You can do this by using transaction codes like XD02 (for customer master) or MK02 (for vendor master) to edit the records.
  
  
  
  Update Document:
  
  If you are working with a specific document (like a sales order), check if there is a field for the fax number and ensure it is filled in before attempting to send the fax again.
  
  
  
  Configuration Check:
  
  Ensure that the SAP system is configured correctly for fax communication. This may involve checking the output type settings and ensuring that the fax output type is set up properly in the relevant configuration settings.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files that pertain to faxing from the system to ensure that all necessary steps are being followed.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to master data maintenance and output processing, such as XD01, XD02, ME21N, VA01, etc.
  Output Determination: Understand how output determination works in SAP, especially for documents that require faxing. This includes knowing how to set up output types and conditions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling fax communications within your specific SAP version.
  
  By following these steps, you should be able to resolve the AM634 error and successfully send faxes from the SAP system.