How To Fix AM633 - Fax number cannot include country code; check the number

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 633

• Message text: Fax number cannot include country code; check the number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM633 - Fax number cannot include country code; check the number ?

  The SAP error message AM633 indicates that there is an issue with the format of a fax number entered in the system. Specifically, the error states that the fax number cannot include a country code. This typically occurs when the fax number is expected to be in a local format, but a country code (e.g., "+1" for the United States) has been included.
  Cause:
  
  Incorrect Format: The fax number has been entered with a country code, which is not allowed in the specific field or configuration.
  System Configuration: The system may be configured to only accept local fax numbers without country codes.
  User Input Error: The user may have mistakenly included the country code when entering the fax number.
  
  Solution:
  
  
  Remove the Country Code: Edit the fax number to remove any country code. Ensure that the number is entered in the correct local format.
  
  For example, if the fax number is "[phone]", it should be changed to "234 567 8900" (assuming this is the local format).
  
  
  
  Check System Configuration: If you believe that the system should allow country codes, check with your SAP administrator or technical team to see if there are any configuration settings that need to be adjusted.
  
  
  Validation: Ensure that the fax number adheres to the expected format for your region. This may include checking for the correct number of digits and any required prefixes.
  
  
  Documentation: Refer to the SAP documentation or user manuals for specific guidelines on entering fax numbers in your version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to fax number formatting.
  User Training: Ensure that users are trained on the correct format for entering fax numbers to prevent future occurrences of this error.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the AM633 error and successfully enter the fax number in the correct format.