How To Fix AM479 - Postal code for delivery service missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 479

  • Message text: Postal code for delivery service missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message AM479 - Postal code for delivery service missing ?

    The SAP error message AM479, which states "Postal code for delivery service missing," typically occurs in the context of logistics and delivery processing within the SAP system. This error indicates that the postal code required for a delivery service is not provided or is missing in the relevant master data or transaction data.

    Cause:

    1. Missing Data: The postal code field in the delivery address or customer master data is empty.
    2. Incorrect Configuration: The delivery service configuration may not be set up correctly to handle postal codes.
    3. Data Entry Error: There may have been an oversight during data entry, leading to the omission of the postal code.
    4. Integration Issues: If the data is being pulled from an external system, there may be issues with data synchronization or mapping.

    Solution:

    1. Check Master Data:

      • Verify that the customer master data (transaction code: XD03 for customers or VD03 for sales area data) includes a valid postal code.
      • Ensure that the delivery address in the sales order or delivery document has a postal code filled in.
    2. Update Delivery Address:

      • If the postal code is missing in the delivery document, update the delivery address with the correct postal code.
    3. Review Configuration:

      • Check the configuration settings for the delivery service in the SAP system to ensure that postal codes are required and correctly set up.
      • Use transaction code SPRO to access the configuration settings and navigate to the relevant logistics or delivery service settings.
    4. Data Validation:

      • Implement data validation checks to ensure that postal codes are entered correctly during data entry processes.
    5. Integration Checks:

      • If the data is being imported from an external system, check the integration points to ensure that postal codes are being transferred correctly.
    6. Consult Documentation:

      • Review SAP documentation or help resources for any specific requirements related to postal codes for the delivery service.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, VL03N (for deliveries), and SPRO (for configuration).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Exits or BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect postal code handling.
    • Testing: After making changes, conduct tests to ensure that the error does not recur and that postal codes are being processed correctly.

    By following these steps, you should be able to resolve the AM479 error and ensure that postal codes are correctly handled in your SAP system.

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