How To Fix AM328 - You cannot create a comment with serial number 000

AM328 - Overview

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 328

• Message text: You cannot create a comment with serial number 000

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM328 - You cannot create a comment with serial number 000 ?

  The SAP error message AM328, which states "You cannot create a comment with serial number 000," typically occurs in the context of asset management or equipment management within the SAP system. This error indicates that the system is trying to create a comment or note for an asset or piece of equipment that has a serial number of "000," which is not valid.
  
  Cause:
  
  Invalid Serial Number: The serial number "000" is often used as a placeholder or default value and does not represent a valid asset or equipment serial number.
  Missing Serial Number: The asset or equipment may not have been assigned a proper serial number, leading to the system defaulting to "000."
  
  Configuration Issues: There may be configuration settings in the asset management module that do not allow comments to be created for assets without valid serial numbers.
  
  
  Solution:
  
  
  Check Asset/Equipment Master Data:
  
  Navigate to the asset or equipment master data in SAP and verify