How To Fix AM326 - Assignment of communication type & comments to be inserted not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 326

• Message text: Assignment of communication type & comments to be inserted not unique

What causes this issue?

You tried to create a communication address and assign a comment to it
using a serial number which is already used for an existing
communication address in the database.

System Response

The system cannot decide whether the comment is to be created for the
new communication address or the existing communication address in the
database.

How to fix this error?

Use a serial number which is not used for existing communication
address in the database for the new communication address and its
comment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM326 - Assignment of communication type & comments to be inserted not unique ?

  The SAP error message AM326, which states "Assignment of communication type & comments to be inserted not unique," typically occurs in the context of Asset Accounting (FI-AA) when there is an attempt to assign a communication type (such as a communication method for asset master data) that already exists for the same asset or in a similar context.
  Cause:
  The error is caused by the following scenarios:
  
  Duplicate Entries: There are already existing entries in the system for the same asset with the same communication type and comments. This could happen if the same communication method is being assigned multiple times to the same asset.
  Configuration Issues: There may be issues in the configuration settings that allow for duplicate entries, or the system may not be set up to handle multiple communication types for the same asset correctly.
  
  Solution:
  To resolve the AM326 error, you can take the following steps:
  
  
  Check Existing Entries:
  
  Navigate to the asset master data and check if there are already existing communication types and comments assigned to the asset in question.
  If duplicates are found, you may need to delete or modify the existing entries before trying to add a new one.
  
  
  
  Modify the Communication Type:
  
  If you need to add a new communication type, ensure that it is different from the existing ones. You can change the communication type or the comments to make them unique.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings in the Asset Accounting module to ensure that the system is set up correctly to handle communication types. This may involve checking the customizing settings in SPRO.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on how communication types are managed in Asset Accounting.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like AS01 (Create Asset), AS02 (Change Asset), or AS03 (Display Asset) to manage asset master data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional insights.
  User Exits and BAdIs: If your organization has custom developments, check if there are any user exits or BAdIs that might be affecting the assignment of communication types.
  
  By following these steps, you should be able to identify the cause of the AM326 error and implement a solution to resolve it.