How To Fix AM312 - Delete pager address with the function 'Delete Row' &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 312

  • Message text: Delete pager address with the function 'Delete Row' &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM312 - Delete pager address with the function 'Delete Row' & ?

    The SAP error message AM312 typically indicates that there is an issue with deleting a pager address in the system. This error often arises in the context of managing master data for assets, particularly when trying to delete a row in the asset master record that contains pager address information.

    Cause:

    1. Data Integrity Issues: The pager address you are trying to delete may be linked to other records or transactions, preventing its deletion.
    2. Authorization Issues: The user may not have the necessary permissions to delete the pager address.
    3. System Configuration: There may be configuration settings in the asset management module that restrict the deletion of certain data.
    4. Incomplete Data: The row you are trying to delete may not be complete or may have missing mandatory fields.

    Solution:

    1. Check Dependencies: Ensure that the pager address is not linked to any active transactions or records. If it is, you may need to delete or modify those records first.
    2. Review Authorizations: Verify that the user has the appropriate authorizations to perform the delete operation. This can be checked in the user roles and profiles.
    3. Use the Correct Function: Make sure you are using the 'Delete Row' function correctly. Sometimes, the interface may require specific steps to be followed.
    4. Consult Configuration: If the issue persists, consult with your SAP administrator or a functional consultant to review the configuration settings related to asset management and pager addresses.
    5. Check for Incomplete Data: Ensure that all required fields in the row are filled out correctly before attempting to delete it.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AS02 (Change Asset) or AS03 (Display Asset) to manage asset data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
    • Documentation: Review SAP documentation on asset management for best practices on managing pager addresses and other related data.

    If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.

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