How To Fix AM276 - Reference with personal address; field PERS_ADDR must have the value 'X'

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 276

• Message text: Reference with personal address; field PERS_ADDR must have the value 'X'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM276 - Reference with personal address; field PERS_ADDR must have the value 'X' ?

  The SAP error message AM276 indicates that there is an issue with the personal address field (PERS_ADDR) in the Asset Management module. Specifically, the error states that the field must have the value 'X' when referencing a personal address.
  Cause:
  The error typically occurs in the following scenarios:
  
  Missing Personal Address: The asset being processed is expected to have a personal address associated with it, but it is either missing or not marked correctly.
  Incorrect Configuration: The configuration settings for the asset or the personal address may not be set up correctly, leading to the system expecting a value that is not present.
  Data Entry Error: There may be a data entry error where the personal address field was not filled out correctly or was left blank.
  
  Solution:
  To resolve the AM276 error, you can take the following steps:
  
  
  Check Personal Address Assignment:
  
  Navigate to the asset master data and check if a personal address is assigned to the asset.
  Ensure that the PERS_ADDR field is set to 'X' if a personal address is required.
  
  
  
  Update Asset Master Data:
  
  If the personal address is missing, you can add it by editing the asset master data.
  Go to the transaction code AS02 (Change Asset) and enter the asset number. Then, check the address details and ensure that the PERS_ADDR field is set correctly.
  
  
  
  Review Configuration Settings:
  
  If the issue persists, review the configuration settings in the Asset Accounting module to ensure that the personal address settings are correctly defined.
  You may need to consult with your SAP administrator or functional consultant to verify the configuration.
  
  
  
  Data Validation:
  
  Ensure that all required fields in the asset master data are filled out correctly and that there are no inconsistencies in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more detailed information on the specific requirements for personal addresses in asset management.
  
  
  
  Related Information:
  
  Transaction Codes: AS01 (Create Asset), AS02 (Change Asset), AS03 (Display Asset).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that the user has the necessary permissions to edit asset master data.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.