How To Fix AM268 - Person address not deleted; first address, other reference to person


AM268 - Overview

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 268

  • Message text: Person address not deleted; first address, other reference to person

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message AM268 - Person address not deleted; first address, other reference to person ?
    The SAP error message AM268 ("Person address not deleted; first address, other reference to person") typically occurs when you attempt to delete an address associated with a person in the SAP system, but the system prevents the deletion because the address is still being referenced elsewhere. This is a common issue in SAP systems that manage personnel data, such as SAP Human Capital Management (HCM).
    
    Cause: Primary Address: The address you are trying to delete is marked as the primary address for the person. SAP does not allow the deletion of a primary address without first changing the primary address to another one. References: The address may be referenced in other records or transactions, such as payroll, benefits, or other personnel-related data. Data Integrity: SAP enforces data integrity rules to ensure that no critical information is lost or orphaned, which is why it prevents the deletion of addresses that are still in use.
    Solution: Change Primary

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