How To Fix AM267 - Only reference deleted; address is first address, other reference exists

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 267

• Message text: Only reference deleted; address is first address, other reference exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM267 - Only reference deleted; address is first address, other reference exists ?

  The SAP error message AM267 ("Only reference deleted; address is first address, other reference exists") typically occurs in the Asset Accounting (FI-AA) module when there is an attempt to delete a reference to an asset that is still linked to other references or transactions. This error indicates that the asset in question has multiple references, and the system is preventing the deletion of the primary reference because it is still in use.
  Cause:
  
  Multiple References: The asset has multiple references, and the system is trying to delete a reference that is not the last one.
  Active Transactions: There may be active transactions or postings associated with the asset that prevent its deletion.
  Configuration Issues: There might be configuration settings in the asset accounting module that are causing this issue.
  
  Solution:
  To resolve the AM267 error, you can follow these steps:
  
  
  Check Asset References:
  
  Use transaction code AS03 (Display Asset) to check the asset's details and see all the references associated with it.
  Identify if there are any other references that are still active.
  
  
  
  Delete Other References:
  
  If there are other references that are not needed, you may need to delete them first. Use transaction code AS02 (Change Asset) to modify the asset and remove unnecessary references.
  
  
  
  Check for Open Transactions:
  
  Ensure that there are no open transactions or postings related to the asset. You can check this in the asset history or by reviewing the asset's transaction logs.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about which references can be deleted or if there are financial implications, consult with your finance or accounting team before proceeding.
  
  
  
  Use Transaction Codes:
  
  If you need to delete an asset entirely, ensure that you use the correct transaction codes (like ABAVN for asset retirement) and follow the proper procedures.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might address this specific error. Sometimes, SAP releases notes that provide additional guidance or patches for known issues.
  
  
  
  Related Information:
  
  Asset Accounting Documentation: Familiarize yourself with the SAP Asset Accounting documentation to understand how references and transactions work.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Training: Consider training sessions or materials on Asset Accounting to better understand the processes and configurations involved.
  
  By following these steps, you should be able to resolve the AM267 error and successfully manage your asset references in SAP.