How To Fix AM266 - Personal address not deleted; other reference exists

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 266

• Message text: Personal address not deleted; other reference exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM266 - Personal address not deleted; other reference exists ?

  The SAP error message AM266 ("Personal address not deleted; other reference exists") typically occurs when you attempt to delete a personal address in the SAP system, but the address is still being referenced by other objects or records. This can happen in various modules, such as HR or Customer Relationship Management (CRM), where personal addresses are linked to employees, customers, or other entities.
  Cause:
  The error is caused by the existence of references to the personal address you are trying to delete. These references could be in the form of:
  
  Employee Records: The address might be linked to an employee's master data.
  Customer or Vendor Records: The address could be associated with customer or vendor master data.
  Other Related Objects: There may be other business objects or transactions that reference the personal address.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify References: Check where the personal address is being used. You can do this by:
  
  Reviewing employee records to see if the address is linked to any employees.
  Checking customer or vendor records for references to the address.
  Looking into any other related transactions or objects that might be using the address.
  
  
  
  Remove References: Once you identify the references, you will need to:
  
  Update or delete the records that are using the personal address.
  Ensure that the address is no longer linked to any employee, customer, or vendor.
  
  
  
  Delete the Address: After removing all references, you should be able to delete the personal address without encountering the error.
  
  
  Consult Documentation: If you are unsure about how to find references or delete them, consult your organization's SAP documentation or reach out to your SAP support team for assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA30 (Maintain HR Master Data) or BP (Business Partner) to check and manage personal addresses.
  Authorization: Ensure you have the necessary authorizations to view and modify the records in question.
  Data Consistency: Always ensure that your data remains consistent and that you follow your organization's data management policies when making changes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.