How To Fix AM236 - No communication data is maintained for this address

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 236

• Message text: No communication data is maintained for this address

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM236 - No communication data is maintained for this address ?

  The SAP error message AM236 "No communication data is maintained for this address" typically occurs when the system is unable to find the necessary communication data for a specific address in the system. This can happen in various contexts, such as when trying to process a transaction related to a business partner, vendor, or customer.
  Cause:
  
  Missing Communication Data: The most common cause is that the communication data (like email, phone number, etc.) is not maintained for the specific address or business partner in the system.
  Incorrect Address Assignment: The address may not be correctly assigned to the business partner or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Configuration Issues: There could be configuration issues in the system that prevent the communication data from being retrieved.
  
  Solution:
  
  
  Maintain Communication Data:
  
  Go to the relevant transaction (e.g., BP for Business Partner, XD02 for Customer, or MK02 for Vendor).
  Enter the business partner or vendor/customer number.
  Navigate to the communication data section and ensure that the necessary communication details (like email, phone number, etc.) are filled in.
  Save the changes.
  
  
  
  Check Address Assignment:
  
  Ensure that the address is correctly assigned to the business partner or vendor/customer.
  Verify that the address is active and correctly formatted.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks if available, or use transaction codes like SE16 to check the relevant tables for missing entries.
  Ensure that the communication data is correctly linked to the address.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to address management and communication data in the SAP system.
  Consult with your SAP Basis or functional team to ensure that the system is configured correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes for any specific guidance related to the error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, XD02, MK02, and SE16.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to maintain communication data.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.