How To Fix AM220 - No alternative city maintained for the PO box address

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 220

• Message text: No alternative city maintained for the PO box address

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM220 - No alternative city maintained for the PO box address ?

  The SAP error message AM220, which states "No alternative city maintained for the PO box address," typically occurs when there is an issue with the address configuration in the system, particularly when dealing with purchase orders (POs) that use a PO box address.
  Cause:
  
  Missing Alternative City: The primary cause of this error is that the system is unable to find an alternative city for the PO box address that has been entered. In SAP, addresses can have multiple components, and if the alternative city is not maintained for a specific PO box address, the system will throw this error.
  Address Configuration: The address configuration in the master data (vendor or customer master) may not be complete or correctly set up.
  Data Entry Error: There may be a data entry error where the PO box address is incorrectly entered or does not match the expected format.
  
  Solution:
  
  
  Maintain Alternative City:
  
  Go to the address maintenance transaction (e.g., using transaction code BP for business partner or XD02 for customer master).
  Locate the relevant vendor or customer record.
  Check the address details and ensure that an alternative city is maintained for the PO box address.
  If it is missing, add the appropriate alternative city.
  
  
  
  Check Address Format:
  
  Ensure that the PO box address is entered correctly and follows the required format.
  Verify that the address is complete and includes all necessary components.
  
  
  
  Review Master Data:
  
  Review the vendor or customer master data to ensure that all address-related fields are filled out correctly.
  If necessary, update the master data to include the correct address information.
  
  
  
  Consult Documentation:
  
  If you are unsure about the address configuration, consult SAP documentation or your organization's SAP support team for guidance on maintaining addresses.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD02 (Change Customer), or MK02 (Change Vendor) to access and modify address data.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify address data in the system.
  
  By following these steps, you should be able to resolve the AM220 error and ensure that the address information is correctly maintained in SAP.