How To Fix AM093 - Not all telephone numbers could be read

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 093

• Message text: Not all telephone numbers could be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM093 - Not all telephone numbers could be read ?

  The SAP error message AM093, which states "Not all telephone numbers could be read," typically occurs in the context of managing master data, particularly when dealing with business partner or customer/vendor records. This error indicates that the system encountered issues while trying to read or retrieve telephone numbers associated with a particular entity.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing entries in the database related to telephone numbers.
  Incorrect Configuration: The configuration settings for the business partner or customer/vendor master data may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access certain data fields, including telephone numbers.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the data model.
  
  Solutions:
  
  Check Data Entries: Verify that all relevant telephone number fields are correctly filled in the master data records. Ensure that there are no missing or incorrectly formatted entries.
  Review Configuration: Check the configuration settings for the business partner or customer/vendor data. Ensure that the telephone number fields are properly defined and activated.
  Authorization Check: Ensure that the user has the necessary authorizations to access and read the telephone number data. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: Run data consistency checks or reports to identify any discrepancies in the master data. Use transaction codes like BP (Business Partner) or XD03 (Display Customer) to review the data.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues that may be affecting data retrieval.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, XD03 for customer display, and MK03 for vendor display.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to master data management and telephone number handling to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the root cause of the AM093 error and implement the necessary solutions to resolve it.