How To Fix AM086 - Select one number as the standard number in communication type &

AM086 - Overview

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 086

• Message text: Select one number as the standard number in communication type &

What causes this issue?

You tried to create, update or delete communication addresses
(telephone numbers, fax numbers, E-mail addresses, etc.) for an
address, without ensuring that after changes one communication address
is defined as the standard number for each
<DS:TX.ADDR_COMM_TYPE>communication type</> for which communication
addresses are maintained.

System Response

Error message AM 086 is sent and your changes are not made.

How to fix this error?

Ensure that after creating, updating or deleting communication
addresses, one communication address is flagged as standard in each
<DS:TX.ADDR_COMM_TYPE>communication type</> with communication
addresses.
Example <DS:TX.ADDR_COMM_TYPE>communication type</> 'Telephone':
Do not delete the standard telephone number without adding a new
telephone number flagged as standard, or flagging an existing telephone
number as standard, unless the standard telephone number was the only
telephone number.
Do not clear the standard flag when you update the standard telephone
number without setting it for another existing telephone number or
creating a new standard telephone number.
If there are not yet any telephone numbers, ensure that one number is
flagged as standard when you create them.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM086 - Select one number as the standard number in communication type & ?

  The SAP error message AM086, which states "Select one number as the standard number in communication type &," typically occurs in the context of Asset Accounting (FI-AA) when there are multiple communication numbers (like phone numbers, email addresses, etc.) associated with an asset, and the system requires you to designate one of them as the standard or primary communication number.
  
  Cause:
  
  Multiple Communication Numbers: The asset in question has multiple communication numbers defined, and the system needs to know which one to use as the standard.
  Configuration Issue: There may be a configuration issue in the asset master data where the standard communication number has not been set.
  
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Access the Asset Master Record:
  
  Go to the transaction code AS02 (Change Asset Master Record).
  Enter the asset number and the company code, then click on the "Enter" button.
  
  
  
  Navigate to the Communication Section:
  
  In the asset master record, navigate to