How To Fix AM084 - Fax number and extension are empty; entry ignored &

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 084

• Message text: Fax number and extension are empty; entry ignored &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM084 - Fax number and extension are empty; entry ignored & ?

  The SAP error message AM084 indicates that the fax number and extension fields are empty, which means that the system is unable to process the fax-related functionality because it lacks the necessary information. This error typically occurs in the context of asset management or when trying to send documents via fax.
  Cause:
  
  Missing Data: The primary cause of this error is that the fax number and/or extension fields are not filled in the relevant master data or transaction.
  Configuration Issues: There may be issues with the configuration of the fax settings in the SAP system.
  User Input Error: Users may have inadvertently left these fields blank when entering data.
  
  Solution:
  
  
  Check Master Data: 
  
  Navigate to the relevant master data record (e.g., vendor, customer, or asset master) and ensure that the fax number and extension fields are filled in correctly.
  If you are working with a specific transaction, ensure that the required fields are populated before proceeding.
  
  
  
  Update Configuration:
  
  If the fax functionality is configured in the system, check the configuration settings to ensure that they are set up correctly.
  You may need to consult with your SAP Basis or technical team to verify that the fax integration is properly configured.
  
  
  
  User Training:
  
  Ensure that users are trained to enter all required information, including fax numbers and extensions, when creating or updating records.
  
  
  
  Error Handling:
  
  Implement error handling in your processes to catch this error early and prompt users to fill in the necessary fields.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like AS01 (Create Asset), AS02 (Change Asset), or others related to master data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to fax functionality in your version of SAP.
  Documentation: Refer to SAP documentation for guidelines on setting up and using fax functionality within the system.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.