How To Fix AM083 - Telephone number and extension are empty; entry ignored &

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 083

• Message text: Telephone number and extension are empty; entry ignored &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM083 - Telephone number and extension are empty; entry ignored & ?

  The SAP error message AM083 indicates that a telephone number and extension are required but are missing in the system. This error typically occurs when you are trying to create or update a master record (such as a vendor, customer, or employee) that requires contact information, and the relevant fields for telephone numbers are left empty.
  Cause:
  
  Missing Data: The telephone number and extension fields are not filled in the relevant master data record.
  Configuration Issues: The system may be configured to require these fields, and if they are not provided, the entry will be ignored.
  Data Entry Error: During data entry, the user may have overlooked these fields.
  
  Solution:
  
  Fill in the Required Fields: Go to the relevant transaction (e.g., creating or updating a vendor or customer) and ensure that the telephone number and extension fields are filled in correctly.
  Check Configuration: If you are an administrator, check the configuration settings in the SAP system to see if the telephone number and extension fields are set as mandatory. You can do this in the customizing settings (transaction SPRO).
  Validation: Ensure that the data being entered meets any validation rules that may be in place for telephone numbers (e.g., format, length).
  Review User Input: If the error occurs during a mass upload or data migration, review the input file to ensure that the telephone number and extension fields are populated.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like XK01 (Create Vendor), XD01 (Create Customer), or PA30 (Maintain HR Master Data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand the requirements for master data records.
  
  By addressing the missing telephone number and extension, you should be able to resolve the AM083 error and proceed with your data entry or update.