How To Fix AM077 - Extension has no fax number &

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 077

• Message text: Extension has no fax number &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM077 - Extension has no fax number & ?

  The SAP error message AM077, which states "Extension has no fax number," typically occurs in the context of SAP's Asset Management module or when dealing with business partner data. This error indicates that the system is trying to process a fax communication for a business partner or an asset, but the required fax number is missing.
  Cause:
  
  Missing Fax Number: The primary cause of this error is that the business partner or asset record does not have a fax number assigned.
  Incorrect Configuration: There may be issues with the configuration of the business partner or the asset management settings that prevent the fax number from being recognized or stored.
  Data Entry Error: The fax number may not have been entered correctly or may have been omitted during data entry.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner master data (transaction code BP).
  Search for the relevant business partner and check the communication data section.
  Ensure that a valid fax number is entered in the appropriate field.
  
  
  
  Update Asset Master Data:
  
  If the error is related to an asset, go to the asset master data (transaction code AS02 for change).
  Check if there is a field for fax number and ensure it is filled out correctly.
  
  
  
  Configuration Review:
  
  Review the configuration settings for business partners and assets to ensure that fax numbers are being handled correctly.
  Check if there are any specific settings that might be preventing the fax number from being saved or recognized.
  
  
  
  Data Validation:
  
  Ensure that the fax number format is correct and adheres to any validation rules set in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for any specific notes or guidelines related to this error message.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset).
  SAP Notes: Search for SAP Notes related to AM077 for any patches or updates that may address this issue.
  User Roles: Ensure that the user has the necessary permissions to view and edit business partner and asset data.
  
  By following these steps, you should be able to resolve the AM077 error and ensure that the necessary fax number is correctly entered in the system.