How To Fix AM067 - The specified reference is the only one and cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 067

• Message text: The specified reference is the only one and cannot be deleted

What causes this issue?

You tried to delete the reference to a person in a private address.
This is not possible because it is the only reference to the address.
The specified reference to the person is the only personal address
reference.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

It is possible to delete the address, the person and the reference
together, by program.
The program must use the function module ADDR_PERSONAL_DELETE to do
this.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM067 - The specified reference is the only one and cannot be deleted ?

  The SAP error message AM067 ("The specified reference is the only one and cannot be deleted") typically occurs in the context of Asset Accounting (FI-AA) when you attempt to delete a reference asset or a related entry that is the only one in the system. This error indicates that the system does not allow the deletion because it is the sole reference, and deleting it would violate data integrity rules.
  Cause:
  
  Single Reference Asset: The asset you are trying to delete is the only reference asset in the system. SAP requires at least one reference to maintain data integrity.
  Dependencies: There may be dependencies or links to other transactions or records that prevent the deletion of the asset.
  Configuration Settings: Certain configuration settings in the Asset Accounting module may restrict the deletion of specific asset types or references.
  
  Solution:
  
  Check for Other References: Verify if there are any other reference assets that can be used. If there are none, you cannot delete the asset.
  Review Asset Dependencies: Check if the asset is linked to any transactions, such as depreciation, transfers, or other postings. You may need to reverse or clear these transactions before attempting to delete the asset.
  Use the Correct Transaction: Ensure you are using the correct transaction code for deletion. For example, use transaction code AS02 to change the asset and then try to delete it if applicable.
  Consult with Your SAP Administrator: If you believe the asset should be deletable, consult with your SAP administrator or support team. They may need to check the configuration settings or provide additional permissions.
  Consider Archiving: If deletion is not possible, consider archiving the asset instead. This can help in managing data without violating integrity rules.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), AS03 (Display Asset), and AS06 (Delete Asset).
  Documentation: Refer to SAP documentation or help files for Asset Accounting to understand the rules and processes related to asset management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are addressed in later updates.
  
  If you continue to face issues, consider reaching out to SAP support for further assistance.